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4 ram slots only 3 sticks

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Currently I have the RAM in slots 1 and 3. The manual is short on info about the slots 3 and 4 other than that they are XMP slots. They worked properly in 1 and 2 last time. Both speeds are supported as per the manual. They are two different speeds (26) but are both new Hyperx DDR4 and as mentioned were working together in the last motherboard. The tech did some basic troubleshooting and I'm using the correct slots, 1 and 2 (1 and 2 as in the manual, not as in appearance, they would appear to be 2 and 4). Both sticks are the proper speed and worked correctly together before the initial mobo failure. The new motherboard will only boot with one stick of ram, either one works by itself.

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Long story short motherboard died shortly after arrival.Ī tech replaced it and it works except for one issue.

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